iServenSupply Digital Market Pvt Ltd(hereinafter referred to as “ISS”) recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on our marketplace www.iservensupply.com and other offline sources. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
www.iservensupply.com is a property of iServenSupply Digital Market Pvt Ltd, an Indian Company registered under the Companies Act, 2013 at Bangalore, Karnataka.
What we collect
Contact information. ISS collects information from its users when they register to gain access to our services. During registration, we ask the users for their name, email address, mobile number, business information and other personal details. Once a user registers, it is deemed that the user has given the right to publish the desired business & personal details throughout its marketplace, including but not limited to, business directory, enquiries, catalogs etc.
Payment and billing information. We might collect your billing name, billing address and payment method when you buy a product or service. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.
Information you post. We collect information you post belonging to www.iservensupply.com in a public space on our website or on a third-party social media site.
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, products/services you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey/feedback also.
Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register on our website. We also collect information if you post a comment on our website or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal and business information
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to generate business opportunities for you - Business information is used to display the user's business listing or product/service offerings across our marketplace to fetch maximum business opportunities for the user. In addition to it, once the user's personal and business information is displayed on our network, the user may start receiving business enquiries through email, phone calls or SMS notifications, from various buyers and sellers that might or might not be of their interest. ISS does not exercise any control over its users for sending business enquiries to the listed members.
We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or respond to your queries.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers including periodic newsletters. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications. We might send you emails or SMS about your account or a product/service purchase/enquiry.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Updation of Information
If you believe that any information we are holding on you is incorrect or incomplete, you may edit your information and profile by logging onto our website and/or by sending a request to email@example.com. We will promptly correct any information found to be incorrect.